Last updated: 16th February 2026
Who We are
Oriels Exeter is a cocktail bar, events venue, and hospitality business located at:
Oriels Exeter
223–226 High Street, Exeter, Devon, EX4 3RH, United Kingdom
Company No: 16187562
Email: info@orielsexeter.co.uk
Website: www.orielsexeter.co.uk
For the purposes of UK data protection law, Oriels Exeter is the data controller of your personal information.
Information We Collect
We may collect and process the following personal information:
Information you provide directly:
Name
Email address
Phone number
Booking and reservation details
Event enquiry details
Any information provided when contacting us
Payment information:
Payments are processed securely via trusted third-party providers (such as Stripe and ResOS).
Oriels Exeter does not store your full card details.
We may receive limited payment information such as:
Payment confirmation
Transaction amount
Payment status
Technical and usage information:
When you use our website, we may automatically collect:
IP address
Device type
Browser type
Pages visited
Time and date of visit
Referral source
This helps us improve performance and user experience.
Marketing information:
If you opt in, we may collect:
Marketing preferences
Email subscription details
Engagement with marketing emails or promotions
How We Use Your Information
We use your information to:
Process and manage reservations and bookings
Process event enquiries and venue hire requests
Confirm, amend, or cancel bookings
Communicate important service information
Provide customer support
Process payments and deposits
Improve our website, services, and customer experience
Send marketing communications (only where consent has been given)
Meet legal and regulatory obligations
Legal Basis For Processing
Under UK GDPR, we rely on the following lawful bases:
Contract – to provide bookings, events, and services
Legitimate interest – to improve services and manage operations
Consent – for marketing communications
Legal obligation – where required by law
Sharing Your Information
We do not sell your personal data.
We may share your information with trusted third parties including:
Booking system providers (such as ResOS)
Payment processors (such as Stripe)
Website hosting providers
Email and marketing platforms
Professional advisers where necessary
Legal authorities if required by law
All third-party providers are required to protect your data.
Data Retention
We keep your personal data only as long as necessary to:
Provide services
Meet legal obligations
Resolve disputes
Maintain accurate business records
Booking and transaction records may be retained for up to 7 years for legal and accounting purposes.
Cookies
Our website uses cookies to:
Improve functionality
Analyse website performance
Understand visitor behaviour
You can control or disable cookies through your browser settings.
For more information, please refer to our Cookie Policy.
Marketing Communications
If you have opted in, we may send:
Offers
Event announcements
Promotions
Venue updates
You can unsubscribe at any time by:
Clicking the unsubscribe link
Contacting info@orielsexeter.co.uk
Your Rights
Under UK data protection law, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw marketing consent at any time
Request transfer of your data
To exercise your rights, contact:
info@orielsexeter.co.uk
You also have the right to complain to the UK Information Commissioner’s Office:
Data Security
We take appropriate technical and organisational measures to protect your personal data, including:
Secure booking platforms
Encrypted payment systems
Restricted data access
Secure website hosting
However, no system can be guaranteed 100% secure.
Third Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Oriels Exeter
223–226 High Street, Exeter, Devon, EX4 3RH, United Kingdom
Email: info@orielsexeter.co.uk
Website: www.orielsexeter.co.uk
Cookie Policy
Last updated: 16th February 2026
This Cookie Policy explains how Oriels Exeter Limited (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website.
Who We Are
Oriels Exeter Limited
223–226 High Street, Exeter, Devon, EX4 3RH, United Kingdom
Company No: 16187562
Email: info@orielsexeter.co.uk
Website: www.orielsexeter.co.uk
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website function properly and improve your experience by remembering your preferences and understanding how visitors use the site.
Cookies do not give us access to your computer or personal files.
How We Use Cookies
We use cookies to:
Ensure the website functions correctly
Enable bookings and reservations
Improve website performance and user experience
Understand how visitors interact with our website
Support marketing and advertising activity
Keep the website secure
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off.
They include cookies that allow:
Table reservations
Page navigation
Security and authentication
Performance and Analytics Cookies
These cookies help us understand how visitors use our website, so we can improve it.
They may collect information such as:
Pages visited
Time spent on the website
Traffic sources
We may use services such as:
Google Analytics
Meta (Facebook) Pixel
This information is anonymous.
Functionality Cookies
These cookies allow the website to remember choices you make, such as:
Location
Preferences
Booking selections
This helps provide a more personalised experience.
Marketing and Advertising Cookies
These cookies may be used to:
Show relevant advertisements
Measure ad performance
Help us promote Oriels Exeter to relevant audiences
This may include services from:
Meta (Facebook & Instagram)
Third Party Cookies
Some cookies are placed by third-party services we use, including:
Booking system providers (ResOS)
Payment providers (Stripe)
Analytics providers (Google Analytics)
Advertising platforms
These providers have their own privacy and cookie policies.
Managing Cookies
You can control and manage cookies through your browser settings.
You can:
Block cookies
Delete cookies
Receive alerts before cookies are placed
Please note that disabling cookies may affect website functionality, including bookings.
Browser guides:
Chrome: https://support.google.com/chrome
Safari: https://support.apple.com
Firefox: https://support.mozilla.org
Cookie Consent
When you first visit our website, you will be asked to accept or manage cookies.
You can change your preferences at any time.
Updates to This Policy
We may update this Cookie Policy from time to time.
The latest version will always be available on our website.
Contact Us
If you have any questions about this Cookie Policy, please contact:
Oriels Exeter Limited
Email: info@orielsexeter.co.uk